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Payment Policy
Payment Policy
Thank you for choosing an Oaks Medical
Center physician as your primary care provider. We are committed to providing
you with quality and affordable health care. Because some of our patients have
had questions regarding patient and insurance responsibility for services
rendered, we have been advised to develop this payment policy. Please read it,
ask any questions you may have, and sign in the space provided. A copy will be
provided to you upon request.
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Insurance. We
participate in most insurance plans, including Medicare. If you are
not insured by a plan we do business with, payment in full is expected
at each visit. If you are insured by a plan we do business with but
don’t have an up-to-date insurance card, payment in full may be
required until we can verify your coverage. Knowing your insurance
benefits is your responsibility. Please contact your insurance company
with any questions you may have regarding your coverage.
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Co-payment and deductibles.
All co-payments and deductibles must be paid at the time of
service. This arrangement is part of your contract with your insurance
company. Failure on our part to collect co-payments and deductibles
from patients can be considered fraud. Please help us in upholding the
law by paying your co-payment at each visit.
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Non-covered services.
Please be aware that some - and perhaps all - of the services you
receive may be non-covered or not considered medically necessary by
Medicare or other insurers. You must pay for these services in full at
the time of your visit.
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Proof of insurance. All
patients must complete our patient information forms before seeing the
doctor. We must obtain a copy of your driver’s license and current
valid insurance card to provide proof of insurance. If you fail to
provide us with the correct insurance information in a timely manner,
you may be responsible for the balance of a claim.
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Claims submission. We
will submit your claims and assist you in any reasonable way we can to
help get your claims paid. Your insurance company may need you to
supply certain information directly. It is your responsibility to
comply with their request. Please
be aware that the balance of your claim is your responsibility whether
or not your insurance company pays your claim. Your
insurance benefit is a contract between you and your insurance
company; we are not party to that contract.
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Coverage charges. If
your insurance changes, please notify us before your next visit so we
can make the appropriate changes to help
you receive your maximum benefits. If your insurance company does not
pay our claim in 45 days, the balance will automatically
be billed to you.
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Non-payment. If your
account is over 90 days past due, you will receive a letter stating
that you have 20 days to pay your account
in full. Partial payments will not be accepted unless otherwise
negotiated. Please be aware that if a balance remains unpaid, we may
refer your account to a collection agency and you and your immediate
family members may be discharged from this practice. If this is to
occur, you will be notified by regular and certified mail that you
have 30 days to find alternate medical care. During that 30 day
period, our physician will only be able to treat you on an emergency
basis.
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Forms
Completion. There will be a $15.00 charge for items for
which the physician and/or staff are requested to complete including
but not limited to the following items:
a. Letter of Medical Necessity
b. Family Medical Leave Forms
c. Disability Forms
d. Application for handicapped parking
permits and or license
e. 90 day prescription forms
f. Prior authorization of medications through
an insurance company
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After-hours
call. There will be a $25.00 consultative charge for all after-hours
calls that require a return phone consult from the physician or nurse
practitioner. This will be billed you personally. This is
not reimbursable through your insurance company.
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Our practice is committed to providing
the best treatment to our patients. Our prices are representative of the
reasonable and customary charges for our area.
Thank you for understanding our payment policy. Please let us know if you have
any questions or concerns.
I have read and understand the payment
policy and agree to abide by its guidelines.
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